Meeting & Dinner: Crystal Ball examples  

SEPTEMBER SECTION MEETING

• Program: Crystal Ball examples by Scott Shafer
• Tutorial: included
• Cost: $15.00. Credit card payment required with online registration. (Free if only attending Speaker program.)
• Menu: Pork BBQ, chicken, buns, slaw, hushpuppies, and drinks.

Program Details:
Crystal Ball Examples by Scott Shafer
Recently, a number of commentators on Six Sigma have highlighted the lack of attention simulation traditionally receives as a serious deficiency in the Six Sigma Body of Knowledge. Thus, the goal for this presentation is to illustrate how Crystal Ball, an add-in to Excel created by Decisioneering Inc., can be used to facilitate the development of simulation models and their analysis. The presentation will begin with a brief overview of Crystal Ball providing the basic background needed to use the program. Then, based on this background, examples illustrating the application of simulation analysis in a variety of Six Sigma contexts will be presented.

Tutorial Details:
Crystal Ball tutorial examples are included in presentation by Dr. Shafer.

About the Presenter: Dr. Scott M. Shafer is a Professor of Management at the Babcock Graduate School of Management at Wake Forest University. He also serves as the faculty director for the Master of Arts in Management program and the Area Coordinator for the Operations Management group. Prior to his current appointment at Wake Forest University, Dr. Shafer served as an Associate Professor of Operation Management at Auburn University for four years and as Assistant Professor of Operations Management at the University of Miami for six years. He received his current appointment with Wake Forest University in August 1998. Dr. Shafer received a B.S. in Industrial Management (1984), a B.B.A. in Marketing (1984), and a Ph.D. in Operations Management (1989) from the University of Cincinnati.
His current research interests are in the areas of six sigma, cellular manufacturing, operations strategy, business process design, organizational learning, and business modeling. Dr. Shafer is ranked in the top 20 operations management researchers in terms of both publication quality and research productivity. His publications have appeared in journals such as Management Science, the Journal of Operations Management, Decision Sciences, International Journal of Production Research, and IEEE Transactions on Engineering Management. He is also a co-author of six books in the fields of operations management, project management, and quantitative business modeling. Dr. Shafer is active in several operations and management professional societies, and has made over a dozen presentations at the national meetings of these organizations. Additionally, he served as the Member Services Coordinator for the Decision Sciences Institute, was a past member of the Board of Advisors of SOLE - The International Society of Logistics, is a certified Six Sigma Black Belt through ASQ, and is certified in Production and Inventory Management (CPIM) by the American Production and Inventory Control Society.
Dr. Shafer is a native of Cincinnati, Ohio. For fun he enjoys spending time with his wife and three children, working out, tennis, poker, snow skiing, mountain bike riding, and playing guitar.